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Manager Behavioral Health Operations

Benefits Eligibility (Employment Type):  Full-time benefits (32-40 hours per week)
Shift Type:  Day
Shift Length:  8 Hours
Primary Location (City):  Eugene
State:  OR

PeaceHealth is seeking a Manager Behavioral Health Operations for a 1.0 full time equivalent Exempt position. This position will be working Day shift with shift durations of 8 Hours.

Req ID: 174401



Manages the coordination of the activities of a business unit or department with responsibility for results including costs, methods, and staffing.  Responsible for operational performance, quality, service environment and regulatory compliance.  Receives assignment in the form of objectives and determines how to use resources to meet schedules and goals.


Responsible for the development and leadership of the unique operational supports required for outpatient behavioral health services with periodic primary assignments on focused projects and implementation of new delivery methods.



  1. Works collaboratively with VPs, directors, managers, Behavioral Health (BH) service line leadership, support service departments, and providers to establish effective and efficient processes to support the transformation of community based care for those that PHMG serves with mental illness.
  2. Facilitates and manages the implementation and monitoring of programs to achieve and maintain compliance, maximize access, and identify and monitor standard processes for effective, efficient and consistent implementation and execution within operations.
  3. Primary responsibility for oversight of assurance of attention to the implementation of programs and processes to meet the current and evolving BH service line requirements and access appropriate resources for stakeholder involvement and effective clinical process alignment.
  4. Builds and maintains excellent working relationships with all providers, managers, and staff with a focus on ensuring competency, compassion, and patient centeredness.
  5. Provides analytical and technical support for projects as required for effective implementation.
  6. Supervises or delegates supervision for all assigned caregivers.  Is responsible for providing them with overall direction, coordination and evaluation in accordance with the organization’s policies and procedures.
  7. Performs other duties as assigned.




  • Master’s degree in related field of study required.



  • Minimum of five years of related experience with at least three years’ clinical experience in a Behavioral Health ambulatory care environment.
  • Minimum of two years of leadership experience required with at least one year of experience in ambulatory care required.
  • Experience in managing multiple projects, hardwiring clinical improvements and collaborative leadership preferred.



  • Valid applicable state driver’s license and can meet criteria for insurance coverage.



  • Ability to deliver financial results for areas of accountability.
  • Demonstrated leadership using collaborative processes.
  • Evidence of intense and successful collaboration with providers.
  • Broad knowledge of behavioral health clinic operations.
  • Excellent verbal and written communication skills.
  • Ability to manage complex tasks in a dynamic and evolving environment.
  • Proficient computer skills including Microsoft Office applications.



  •  Work requires fairly light physical exertion up to 33% of the time.
  • Ability to lift objects weighing 30 lbs. or less.
  • Work requires frequent exposure to conditions involving minor cold, heat, poor ventilation or sharp instruments such as syringes or lancets. Reasonably anticipated exposure to blood and body fluids once per month or more.
  • Job duties frequently require intense concentration and attention to detail (34-65% of work time).


Please apply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application.


About PeaceHealth


PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. 


We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the Eugene community please visit our homepage:


Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!


Questions? Review our Employment FAQ or email Please note this email does not accept resumes or applications.


Location: Eugene, Physician & Surgeons South Building (427)
Job Category:  Leadership 
Shift:  Day
Shift Length: 8 Hours
FTE: 1.0
Work Type:  Full Time
Hourly compensation starts at: $DOE, more depending on experience
Required Certifications/Licensure: Drivers License


PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws.


The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.


Posting Notes: Eugene || Leadership || Allied, Ancillary & Clinical Support Leadership || Full Time || BEHAVIORAL HLTH SVCS


Nearest Major Market: Eugene

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