Share this Job

New Patient Coordinator (Per Diem)

Benefits Eligibility (Employment Type):  Select benefits (0-19 hours per week)
Shift Type:  Day
Shift Length:  Variable
Primary Location (City):  Eugene
State:  OR

PeaceHealth is seeking a New Patient Coordinator (Per Diem) for a per diem, Day shift position.

Req ID: 175796


This position is responsible for the coordination of new patients, through employer groups, to PeaceHealth.  Assists with transition of new employer groups to PeaceHealth services.


  1. Schedules and coordinates all aspects of on-site visits to employer groups.
  2. Reaches out to all eligible employees of the employer group, onsite or via phone, e-mail and mail, providing them with a new member packet and other information on PeaceHealth services.
  3. Collects basic member information and documents in EMR as appropriate.
  4. Works with employer Human Resources services to provide information on related insurance plans, benefits and coverage for PeaceHealth services.
  5. Coordinates care for individuals of the employer group utilizing PeaceHealth services as assigned.  This includes patient navigation and recommendations for preventive, acute and chronic care needs.
  6. Assists with scheduling patient appointments.
  7. Assists with departmental coverage as needed.
  8. Communicates appropriately with all customers.
  9. Performs other duties as assigned.



  • High school diploma or equivalent preferred
  • Medical terminology preferred.


  • Minimum of one year of medial office or related experience required.
  • Demonstrated knowledge of Medical Terminology and CPT/ICD coding preferred.

PHMG Communities Only:

  • Strong background in customer service may be considered in lieu of medical office or related experience.


  • Proficient computer skills including Microsoft Office applications (Word, Excel and Outlook) required.
  • Must be able to manage conflict effectively and professionally.
  • Excellent time management skills with an emphasis on meeting time sensitive deadlines.
  • Excellent customer service skills.



  • Work requires normal amounts of physical effort up to 33% of the time.    
  • Ability to lift objects weighing 50 lbs. or less.    
  • Work is performed under normal working conditions with adequate lighting and ventilation.    
  • Duties require the ability to concentrate and pay close attention to detail (more than 65% of work time).


Please apply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application.


About PeaceHealth


PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission.


We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the Eugene community please visit our homepage:


Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!


Questions? Review our Employment FAQ or email Please note this email does not accept resumes or applications.


Location: Eugene, Physician & Surgeons South Building (427)
Job Category:  Business, Administrative & Facilities 
Shift:  Day
Shift Length: Variable
FTE: 0.0
Work Type:  Per Diem/Relief
Hourly compensation starts at: $15.38, more depending on experience
Required Certifications/Licensure: None


PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws.


The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.


Posting Notes: Eugene || Business, Administrative & Facilities || Clerical || Per Diem/Relief || PHMG ADMIN

Nearest Major Market: Eugene

Job Segment: Medical, Clerical, Social Media, Fundraising, Healthcare, Administrative, Marketing, Nonprofit