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CAO Ketchikan

Benefits Eligibility (Employment Type):  Full-time benefits (32-40 hours per week)
Shift Type:  Day
Shift Length:  Variable
Primary Location (City):  Ketchikan
State:  AK

PeaceHealth is seeking a CAO Ketchikan for a 1.0 full time equivalent Exempt position. This position will be working Day shift with shift durations of Variable.

Req ID: 185927


Chief Administrative Officer in Ketchikan, Alaska!

PeaceHealth is seeking a talented Chief Administrative Officer to lead outstanding, patient-focused care through operational effectiveness, financial performance and accountability. 

The ideal candidate will be a personable leader who can direct and motivate caregivers to achieve standards of excellence, while maintaining PeaceHealth's mission of providing exceptional and compassionate care.


  • Responsible for the operational and financial performance of assigned communities.
  • Responsible for the development of an effective operational referral network and surrounding counties and areas in support of the Hospital Services critical access objectives and ensure safe evidenced based, compassionate care for patients.
  • General responsibilities also include;
    • the development of relationships with providers and facilities within the Hospital Services for the purposes of potential collaboration and/or shared services. 
    • planning/directing and the delivery of services consistent with PeaceHealth’s strategic plans, providing leadership for the development of healthcare services, promoting physician and community relationships and promoting management/employee behaviors that contribute to the achievement of the goals and objectives of PeaceHealth.
    • ensuring that clinical support services are coordinated across staff, functions, and activities in order to improve patient care and clinical outcomes. 
    • leading the operations and maintaining accountability for the overall administration and management of both in providing efficient, high quality, patient/family focused care. 
    • leading in the development of Hospital Services as state and national leaders of quality and safety standards for Critical Access Hospitals.




  • Provides operational and financial leadership which results in a vibrant organization that is responsive to the needs of the communities it serves in a manner consistent with the mission, values, and vision of PeaceHealth. 
  • Develops an organizational culture that is value-driven and promotes positive, highly engaged, collaborative relationships among the various participants, (e.g., caregivers, patients, Board members, Network and System leadership, medical staff and community members, etc.) and is respectful of the dignity and worth of each person, particularly the most vulnerable.



  • Responsible for operational referral network development. Develop relationships with facilities and providers in local community and the Hospital Services for the purposes of potential collaboration and/or shared services.
  • Partner with the VP Strategy, Innovation & Planning to identify and respond to rural and regional strategic network development needs.
  • Development and implementation of satellite clinics and offices as indicated.
  • Foster and maintain effective relationships with PHMG and community providers that serve the facility.


Vision/Strategic Direction

  • Provides strategic leadership which results in a dynamic organization that is responsive to the needs of the community in a manner consistent with the Mission and Values of PeaceHealth.
  • Keeps the Governing Board informed regarding current trends, issues and matters of public policy.  Provides leadership for: strategic planning, clinical excellence, personnel management, fiscal accountability, operational effectiveness, and positive relations with physicians, staff, patients and representatives of other departments in concert with Northwest Hospital Services’ strategic and operational goals.


Operations Strategies and Execution

  • Provides for proactive development, communication and maintenance of strategic direction and long-range plans (human resources, capital resources, financial, etc.), which are designed to meet the needs of the population in an affordable and quality manner.
  • Develops budgets targets and ensure financial measurements are met.
  • Serves as a collaborator and partner to the efforts of the PeaceHealth Foundation and philanthropy. Works closely with foundation to cultivate, plan and execute philanthropic goals that best serve the organization and community and ensures the presence of an on-going quality improvement programs and champions the continuous improvement process for all areas within scope and span of control.
  • Develops an organizational culture of healing and compassion care.
  • Develops a constructive and respectful relationship with physicians that result in mutually supportive relationships.
  • Works closely with the medical staff and other providers to ensure that the highest quality of service is being delivered to the patients; participating in medical staff committees as appropriate. Ensures compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies by continually monitoring the operations of programs and services, and initiating changes where required.
  • Ensures that the community is well served through proactive participation, contribution and hospital representation in the organization's external environment including the health care industry, the community, the medical staff business, etc.


Resource Stewardship

  • Ensures long-term financial and operational stability by implementing effective systems and providing management oversight. Participates with Network Leadership in developing Long Range Financial Plans (LRFP) and annual operating budgets and is accountable for outcome performance.
  • Develops an organizational culture that is values-driven and promotes positive, highly engaging, nurturing relationships among the various participants, (e.g., caregivers, patients, regional Board members, system, leadership, medical staff and community members, etc.) and is respectful of the dignity and worth of each person.
  • Provides strategic and spiritual leadership, which results in a vibrant organization that is responsive to the needs of the communities it serves in a manner consistent with the mission, values, and vision of PeaceHealth.
  • Serves as a leadership role model and mentor by actively demonstrating the mission and values of PeaceHealth.



  • Encourages the integration of the referral network and hospital with the community through effective communication and public relations programs.
  • Engages in advocacy and public policy activities to foster sustainable patient-centered care. 
  • Ensures that the community is well served through proactive external participation, contribution and representation where appropriate and has primary responsibility in developing relationships with community, philanthropic, political and healthcare leaders.



  • The Chief Administrative Officer must have a combination of leadership, human, business, political, facilitative and decision-making abilities, industry knowledge, and a customer service orientation.


  • Bachelor’s degree is required. 
  • MHA, MBA or MS in healthcare administration is required; or a combination of education and professional experience that provides the caregiver with the requisite knowledge, skills and abilities to successfully perform the job.



  • Minimum of 10 years of increasingly responsible and successful leadership experience in a healthcare system required. CEO, COO, CAO, CFO experience preferred.
  • Significant operating success in a healthcare leadership role required.
  • Experience with proven positive outcomes regarding financial sustainability initiatives.
  • Successful experience building medical staff loyalty and support, is required.



  • Fellow of the American College of Healthcare Executives (FACHE) is preferred.


Other Required Skills:

  • Ability to deliver financial results for areas of responsibilities.
  • Person of highest integrity, consistently reported by others as trustworthy and trusting, able to serve as a role model.
  • Strong collaborative skills to foster relationships within Network Leadership Teams. 
  • Comfortable working in a Network of Care with matrix reporting relationships.
  • Excellent presentation, written, verbal communication and interpersonal skills. 
  • Proven, leadership ability, especially related to program design and implementation demonstrating financial acumen.
  • Proven ability to conceptualize issues and develop pragmatic solutions. 
  • Ability to form collaborative relationships, both within the organization and the community.
  • Demonstrated understanding and commitment to PeaceHealth Mission, Core Values, Leadership Model and ability to role model those attributes.
  • Comprehension of external forces facing the healthcare industry and extensive knowledge of hospital operations is required, as well as a broad understanding of the growth and development of managed care, capitation contracting, physician governance structures and development of an integrated healthcare system.

For full consideration of your skills and abilities, please attach a current resume with your application.


About Us

PeaceHealth, based in Vancouver, WA, is a not-for-profit Catholic health system employing approximately 16,000 caregivers, a multi-specialty medical group practice with more than 1,200 providers and 10 medical centers serving both urban and rural communities in Washington, Oregon, Alaska.  In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, the legacy of its founding Sisters continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. 


Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!  We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment!


To learn more please visit: jobs.peacehealth.org.  Questions? Review our Employment FAQ or email Recruitment@peacehealth.org. Please note this email does not accept resumes or applications.


Location: Ketchikan, PeaceHealth Ketchikan Medical Center (301)
Job Category:  Leadership 
Shift:  Day
Shift Length: Variable
FTE: 1.0
Work Type:  Full Time
Hourly compensation starts at: $DOE, more depending on experience
Required Certifications/Licensure: See Job Description


PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran, qualified individual with a disability, race, ethnicity, religion, gender, pregnancy, gender identity, national origin, age, genetic information, sexual orientation, or any other protected status in accordance with local, state, or federal laws.


The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.

Nearest Major Market: Alaska
Nearest Secondary Market: Anchorage

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