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Director of PeaceHealth Medical Group Operations

Benefits Eligibility (Employment Type):  Full-time benefits (32-40 hours per week)
Shift Type:  Day
Shift Length:  Variable
Primary Location (City):  Ketchikan
State:  AK

PeaceHealth is seeking a Director of PeaceHealth Medical Group Operations for a 1.0 full time equivalent Exempt position. This position will be working Day shift with shift durations of Variable.

Req ID: 165969

 

Director of PeaceHealth Medical Group Operations in Alaska!

 

There is no place in the world like Ketchikan, Alaska. A coastal town nestled in southeast Alaska, its residents live a truly unique and adventurous lifestyle surrounded by rich art, culture and breathtaking natural beauty.

 

Other perks of residing in Ketchikan include:

  • Housing with world class views!
  • We offer a hospital-based day care with minimal cost to employees.
  • Warm, engaging, and welcome community.
  • World class salmon fishing (It’s the “Salmon Capital of the World,” after all).  
  • Kayaking the local waters and easy access to seven state parks located on the island.
  • Enjoying incredible seafood cuisine - not only is the salmon fresh, restaurants serve up some of the best halibut, crab, shrimp, oysters and clams, all of which are locally sourced.
  • Top notch schools, with various charter schools, an alternative high school and a University of Alaska Southeast campus. 

 

In this role, the Director of Medical Group Operations is responsible for partnering with the Medical Director and Vice President to facilitate successful accomplishment of financial, operational and quality goals; engagement of providers, managers and staff; and for creating and implementing a vision for the division which includes a culture of clinical and service excellence, continuous improvement, and compassionate care.

This position oversees operations for multiple departments with more than 5 managers/supervisors and 90 plus staff and providers.

 

Qualified candidates must have:

  • Requires a bachelor’s degree, preferably in business or healthcare management; Master’s Degree in business or healthcare management preferred.                    
  • 5+ years of progressively responsible clinic management experience required.
  • Must possess understanding of the clinical and operational processes required to care for patients in a complex medical practice setting.
  • Provider relationship building skills

 

If you want the perfect work/life balance opportunity with a nationally recognized NW healthcare system, then this is it!

 

PeaceHealth is an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.

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JOB SUMMARY

Responsible for: partnering with the Medical Director and Vice President to facilitate successful accomplishment of financial, operational and quality goals; engagement of providers, managers and staff; and for creating and implementing a vision for the division which includes a culture of clinical and service excellence, continuous improvement, and compassionate care. 

 

ESSENTIAL FUNCTIONS

  1. Serves as a strategic and working partner with the Medical Director, Vice President and senior clinic leadership to develop and achieve division plans for financial performance, clinical quality, service excellence and patient centered priorities.   Overall accountability for operational and financial performance.
  2. Provides input to strategic planning and implements strategic initiatives.  Ensures that division plans align with PHMG strategic, financial and operational plans, and with other network initiatives.  Leads and oversees implementation of medical group and division initiatives congruent with annual operating plan.
  3. Full employment authority for clinic managers, senior clinic managers, and special administrative positions.
  4. Oversees financial performance for division services and is accountable to collaborate with Medical Director and Vice President and leads timely adjustments to achieve financial goals.
  5. Provides mentoring, oversight, and direction for the growth, and development of division managers and supervisors.  Guides department managers in the implementation of systems and processes to maintain compliance and meet regulatory standards.
  6. Works with lead physician’s and division managers to assist in the management of clinics and services as needed and effectively engages physician leadership in issues which affect clinic providers.  A primary objective is for the Director to remove obstacles and barriers in order for the department leadership to reach their goals.
  7. Promoting and support process and quality improvement initiatives.
  8. Identifies and develops new service line(s).
  9. Responsible for talent development/management and succession planning.
  10. Builds and maintains excellent working relationships with all physicians, managers, and staff across PHMG and the network with a focus on ensuring competency, compassion, and patient-centeredness.
  11. Reports physician practice data to employed physicians.
  12. Manages compliance for PBE and/or critical access site/clinic if applicable.
  13. Performs other duties as assigned.

 

QUALIFICATIONS

EDUCATION:

  • Bachelor’s degree required, preferably in business or healthcare management.
  • Master’s Degree in business or healthcare management preferred.

 

EXPERIENCE/TRAINING:                              

  • Minimum of five years of progressively responsible clinic management experience required.
  • Minimum of five years business management experience preferred.
  • Must possess understanding of the clinical and operational processes required to care for patients in a complex medical practice setting.
  • Experience in process improvement methodology and certification preferred.

 

LICENSE/CERTIFICATIONS           

  • For licensed and/or certified/registered clinician, must have a current registration/certification or license in State.
  • Current Basic Life Support (BLS) required at date of hire.

 

OTHER SKILLS:  

  • Demonstrated leadership skills with a focus on team building and business management.
  • Knowledge of and experience with continuous improvement techniques and methodologies.
  • Demonstrated competence in financial and business planning, analysis and management.
  • Understanding of strategic planning processes and methodologies.
  • Proficient in the use of computers including MS Office applications
  • Excellent interpersonal and communication skills, both written and verbal

 

KETCHIKAN PHYSICAL/COGNITIVE REQUIREMENTS:

  • Work requires normal amounts of physical effort.    
  • Ability to lift objects weighing 50 lbs. or less.              
  • Work requires frequent exposure to minor cold, heat, poor ventilation or sharp instruments. Reasonably anticipated exposure to blood and body fluids daily.
  • Job duties frequently require intense concentration and attention to detail (34-65% of work time).

 

Please apply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application.

 

About PeaceHealth

 

PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. 

 

We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the Ketchikan community please visit our homepage: www.peacehealth.org/careers.

 

Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!

 

Questions? Review our Employment FAQ or email Recruitment@peacehealth.org. Please note this email does not accept resumes or applications.

 

Location: Ketchikan, PeaceHealth Ketchikan Medical Center (301)
Job Category:  Leadership 
Shift:  Day
Shift Length: Variable
FTE: 1.0
Work Type:  Full Time
Hourly compensation starts at: $DOE, more depending on experience
Required Certifications/Licensure: 

 

PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws.

 

The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.

 

Posting Notes: Ketchikan || Leadership || Allied, Ancillary & Clinical Support Leadership || Full Time || PHMG ADMIN

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Nearest Major Market: Alaska
Nearest Secondary Market: Anchorage

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