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Telecommunications Analyst

Benefits Eligibility (Employment Type):  Full-time benefits (32-40 hours per week)
Shift Type:  Day
Shift Length:  8 Hours
Primary Location (City):  Longview
State:  WA

PeaceHealth is seeking a Telecommunications Analyst for a 1.0 full time equivalent Non-Exempt position. This position will be working Day shift with shift durations of 8 Hours.

Req ID: 168310



Provides analytical expertise in support of the telecommunications network and devices. This position is responsible for monitoring the system, ensuring optimal operating conditions, maintaining and providing input on updates, system and device upgrades.



1. Monitors system to ensure optimal operation, trouble shoot problems as they arise and work with vendors and/or other staff as appropriate to resolve issues.

2. Provide maintenance and repair of telephone system equipment, utilizing appropriate resources to test functional capabilities.

3. Maintain adequate inventories of spare parts and supplies so that repair and/or installation work may be accomplished without delay or loss of services.

4. Maintain system documentation in an up-to-date and orderly manner (includes departmental layouts, cable books, hard copy and tape backups of system software, troubleshoot/repair logs, records of adds and changes, spare parts inventory, etc.).

5. Work with managers, supervisors and other staff as necessary to obtain information regarding installations, resolve problems and/or update system/equipment.

6. Work directly with equipment vendors through the purchase requisition process to obtain spare/replacement parts, supplies and information.

7. Work directly with telephone company personnel to report/resolve telephone company problems.

8. Perform necessary installation work for changes, additions or deletions as directed.

9. Performs other duties as required or assigned.





  • High school diploma or equivalent required.



  • Minimum of three years experience with telephone communications system is required.



  • Ability to maintain professional level of communication
  • Exceptional attention to detail
  • Strong organizational skills
  • Ability to multi-task
  • Proficient computer skills for applicable software and ability to learn new software/technology



  • Work requires fairly light physical exertion from up to 65% of the time.
  • Ability to lift objects weighing 30 lbs. or less.
  • Work is performed under normal working conditions with adequate lighting and ventilation.
  • Job duties frequently require intense concentration and attention to detail (up to 65% of work time).


Please apply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application.


About PeaceHealth


PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. 


We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the Longview community please visit our homepage:


Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!


Questions? Review our Employment FAQ or email Please note this email does not accept resumes or applications.


Location: Longview, LCR Delaware Campus (103)
Job Category:  Business, Administrative & Facilities 
Shift:  Day
Shift Length: 8 Hours
FTE: 1.0
Work Type:  Full Time
Hourly compensation starts at: $26.71, more depending on experience
Required Certifications/Licensure: 


PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws.


The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.


Posting Notes: Longview || Business, Administrative & Facilities || IT & Health Information Management || Full Time || INFORMATION SERVICES

Nearest Major Market: Portland Oregon
Nearest Secondary Market: Tacoma

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