Share this Job

Senior Quality Facilitator

Benefits Eligibility (Employment Type):  Full-time benefits (32-40 hours per week)
Shift Type:  Day
Shift Length:  Variable
Primary Location (City):  Springfield
State:  OR

PeaceHealth is seeking a Senior Quality Facilitator for a 1.0 full time equivalent Exempt position. This position will be working Day shift with shift durations of Variable.

Req ID: 181311



Responsible to lead quality improvement initiatives within their assigned community. 

Responsible to Collaborate with Quality counterparts across PeaceHealth to focus on producing improvements which lead to excellent patient care, experience and outcomes using standardized tools, 

Responsible for seamless improvement across PeaceHealth Medical Group and local hospital.

Leads and facilitates a diverse group of caregivers to successfully plan and execute clinical improvement projects/programs ensuring alignment with Quality and Patient Safety Plan

Responsible to apply clinical or engineering knowledge of process flows, healthcare practices and needs in work to drive transformational outcomes.  Partners with Process Design staff to reduce duplication. Educates local community in quality improvement precepts.



  1. Supports broad Quality Management System.  Including skill at internal auditing, observation of process, process mapping, development of credible effective preventive and corrective action plans.
  2. Leads and supports clinical quality programs and goals by setting tactical plans with key stakeholders, design the interventions and process change with cross facility, clinically integrated networks of care.
  3. Research, monitor, and assess applicability of new improvement methods and techniques. Leads/facilitates/participates in quality teams and committees as assigned, serves as knowledge, quality, process and clinical expert.
  4. Provide leadership in adaptation and adoption of methods that enable the organization to accelerate improvement.
  5. Regularly reports to executive, leadership and oversight teams on program status and initiative progress. Successfully manages the scope of projects, goals, resource needs and successful execution. 
  6. Uses standardized improvement methodologies across system and networks. Deliberately uses common techniques and language in improvement methodologies.  Educates system and community leaders in these standards to enable clarity of understanding and communication. Educates leaders on process design and improvement, and clinical quality improvement, strategies.  Provides educational support in order to develop, mentor, and coach others in use of improvement methodology.  Completes project management including tracking and reporting.
  7. Coordinate information pulled from data sources and educate leadership and staff in the interpretation of information.
  8. Applies knowledge and experience in evaluating processes against benchmark data, regulatory compliance, and patient safety. 
  9. Performs other duties as assigned.




  • Bachelor’s degree required, Master’s Degree or advanced training is preferred.  Equivalent knowledge and skills obtained through a combination of education, training and experience. 



  • Minimum five years related experience in a healthcare setting; preferably hospital or health system related.
  • Demonstrated knowledge of basic statistical analysis tools
  • Broad knowledge of quality improvement tools and practices including but not limited to lean, process improvement.
  • Excellent skill in managing complex programs and projects, specifically with a focus on quality improvement activities, and demonstrated successful completion of quality improvement projects with desired outcomes.



  • Licensure/Certification/Registration to practice in trained clinical area as required by the State (, only if they are clinical does this apply).
  • CPHQ required within 36 months of hire
  • Facilitation or project management certification is preferred



  • Excellent verbal and written communication skills
  • Strong organizational and analytical skills
  • Conflict management and group facilitation skills
  • Ability to manage multiple priorities, projects and display flexibility in a fast paced and changing work environment
  • Proficiency with MS Project, Excel, Word, PowerPoint and Visio required and competency with other project management software is required.



Serves as an informatics experts and central point of contact for coordinating workflows and documentation specifications that pertain to quality initiatives, clinical registries, & required quality reporting to external agencies: designs, develops, and supports implementation of reliable documentation to maximize the electronic abstraction of data from the EMR. 


CV Service Line:

May be deployed in various networks and communities depending on the needs of the service line.



  • Work requires fairly light physical exertion from up to 65% of the time.  
  • Ability to lift objects weighing 30 lbs. or less.      
  • Work is performed under normal working conditions with adequate lighting and ventilation.       
  • Job duties frequently require intense concentration and attention to detail (up to 65% of work time).

For full consideration of your skills and abilities, please attach a current resume with your application.


About Us

PeaceHealth, based in Vancouver, WA, is a not-for-profit Catholic health system employing approximately 16,000 caregivers, a multi-specialty medical group practice with more than 1,200 providers and 10 medical centers serving both urban and rural communities in Washington, Oregon, Alaska.  In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, the legacy of its founding Sisters continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. 


Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!  We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment!


To learn more please visit: jobs.peacehealth.org.  Questions? Review our Employment FAQ or email Recruitment@peacehealth.org. Please note this email does not accept resumes or applications.


Location: Springfield, SHMC at Riverbend (420)
Job Category:  Business, Administrative & Facilities 
Shift:  Day
Shift Length: Variable
FTE: 1.0
Work Type:  Full Time
Hourly compensation starts at: $39.88, more depending on experience
Required Certifications/Licensure: Certified Professional in Healthcare Quality


PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran, qualified individual with a disability, race, ethnicity, religion, gender, pregnancy, gender identity, national origin, age, genetic information, sexual orientation, or any other protected status in accordance with local, state, or federal laws.


The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.

Nearest Major Market: Eugene

Job Segment: Facilities, Medical, Engineer, Quality Manager, Quality, Operations, Healthcare, Engineering