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Care Management Assistant - Care Management

Benefits Eligibility (Employment Type):  Full-time benefits (32-40 hours per week)
Shift Type:  Day
Shift Length:  8 Hours
Primary Location (City):  Vancouver
State:  WA

PeaceHealth is seeking candidates for a full-time Temporary Care Management Assistant position in the Care Management department at Southwest Medical Center.  This position will be working 40 hours per week, 8 hour Day shifts, for appx 3 months. 

Req ID: 189648



Responsible for assistance with discharge arrangements for care facility and home discharge.

Provides support to the Care Management Team to ensure that the day to day operational functions of the department are met in a timely manner. Assists with discharge arrangements for care facility and home discharge in collaboration with the RN Care Manager and/or Social Worker. Responsible for timely and appropriate documentation within the electronic medical records system.



  1. Assists with arranging home health skilled services and durable medical equipment.  Assists with post-discharge follow up appointments and arranging new PCP for un-doctored patients.
  2. Assists with issuing Medicare Important Message letters, confirming PCP and demographic and faxing hospital clinical updates to PCP and/or payors.
  3. Confirms outpatient therapy or post-hospital anticoagulation arrangements.
  4. Ensures that appropriate documentation is placed timely within CareConnect.  Ensures documentation of discharge planning assistance interventions are placed in CareConnect.
  5. Greets visitors and health care personnel, screens visitors and telephone calls to determine urgency of contact and facilitates appropriate routing or referral.
  6. Performs clerical duties which may include front office support, scheduling assistance, management of daily assignments, and time keeping.
  7. Gathers/enters data, retrieves/creates reports as delegated, which may include Concur expense reporting.
  8. Performs other duties as assigned




  • High School Diploma or equivalent required. 



  • Minimum of three years of administrative experience in a professional office environment required.
  • Medical office experience preferred.
  • Formal business and/or administrative assistant training or experience is preferred.



  • Excellent verbal, written communication, and problem-solving skills are required.
  • Strong organizational and analytical skills are required.
  • Ability to manage multiple priorities, projects and display flexibility in a fast paced and changing work environment is required.
  • Ability to work with office equipment including computers, printers, and phones is required.
  • Proficiency in Windows based PC applications (including Word, Excel, PowerPoint, and Outlook) is required.





  • Work requires normal amounts physical effort up to 66% of the time.
  • Ability to lift objects weighing 20 lbs or less.
  • Work is performed under normal working conditions with adequate lighting and ventilation.
  • Job duties frequently require intense concentration and attention to detail (34-65% of work time).

For full consideration of your skills and abilities, please attach a current resume with your application.


About Us

PeaceHealth, based in Vancouver, WA, is a not-for-profit Catholic health system employing approximately 16,000 caregivers, a multi-specialty medical group practice with more than 1,200 providers and 10 medical centers serving both urban and rural communities in Washington, Oregon, Alaska.  In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, the legacy of its founding Sisters continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. 


Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!  We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment!


To learn more please visit: jobs.peacehealth.org.  Questions? Review our Employment FAQ or email Recruitment@peacehealth.org. Please note this email does not accept resumes or applications.


Location: Vancouver, Southwest Medical Center (150)
Job Category:  Business, Administrative & Facilities 
Shift:  Day
Shift Length: 8 Hours
FTE: 1.0
Work Type:  Temporary
Hourly compensation starts at: $18.99, more depending on experience
Required Certifications/Licensure: 


PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran, qualified individual with a disability, race, ethnicity, religion, gender, pregnancy, gender identity, national origin, age, genetic information, sexual orientation, or any other protected status in accordance with local, state, or federal laws.


The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.

Nearest Major Market: Portland Oregon
Nearest Secondary Market: Tacoma

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