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System Director of Revenue Cycle Operations

Benefits Eligibility (Employment Type):  Full-time benefits (32-40 hours per week)
Shift Type:  Day
Shift Length:  8 Hours
Primary Location (City):  Vancouver
State:  WA

PeaceHealth is seeking a System Director of Revenue Cycle Operations.

Req ID: 157259


Directs, controls and is accountable for the revenue cycle across the PeaceHealth system under the leadership of the System VP Revenue Cycle. Develops long- and short-term business strategies, operational plans and oversees implementation.  Manages the design, structure, development and planning issues within scope of direction.  Responsible for quality, service and regulatory compliance for revenue cycle. Responsible for directing the day to day operational functions of assigned revenue cycle departments and corresponding entities.  Maintains and facilitates the continual enhancement of effective and efficient operations of the revenue cycle functions throughout PeaceHeatlh. Provides strategic leadership and day-to-day support for all aspects of revenue cycle includingcharge description master, revenue cycle reporting, oversight of charge capture process, denial management, work queue oversight,  etc. Serves as an advisor to leaders across the organization.


  • Provides strategic direction and oversight of Revenue cycle processes, including charge master description, revenue cycle reporting, charge capture process, denial management and related functions through quality data, policies and efficient procedures.
  • Leads and manages complex Revenue Cycle projects, working with key stakeholders across PeaceHealth.  Coordinates and implements revenue cycle initiatives, including identifying and assembling resources when necessary.
  • Actively monitors operational performance to anticipate and meet the needs of leadership.  Maintains revenue cycle KPI’s within established industry and/or PeaceHealth standards and instill accountability and ownership at the appropriate level.
  • Fosters a positive and proactive work environment, emphasizing respect for individuals, high standards of quality, customer service, innovation and team work. Fosters strong results orientation by motivating caregivers and holding them accountable to meeting customer needs and organizational goals.
  • Motivates, facilitates, mentors and coaches team to deliver high quality, cost effective services.  Facilitates the ongoing learning, well-being, professional satisfaction and development of staff through training, work assignments, increased responsibility and mentoring.
  • Ensures that organizational integrity and regulatory standards are maintained in all Revenue Cycle policies, procedures and processes. Ensures that all team members know and understand their role related to regulatory compliance. Facilitates compliance with administrative/legal requirements and governmental regulations as they relate to Revenue Cycle operations.
  • Identifies opportunities for process improvement, and implements them by engaging stakeholders throughout the organization. Works in partnership with local and regional leaders of operating units to identify new ways to enhance financial products and services.
  • Manages assigned departmental budget oversight.  Includes routine monitoring, adjustment and annual budget development process. 
  • Works collaboratively with key stakeholders throughout PeaceHealth to ensure that revenue and reimbursement properly report and support  the services provided.
  • Drives for changes in work products and processes that will improve functional area efficiencies and effectiveness. Partners with organizational leaders to ensure that operations and processes remain consistent and emulate best practices.
  • Ensures revenue cycle data quality monitoring and related training.  Monitors work unit compliance with internal controls and develops remediation plans to address identified control weaknesses.
  • Other duties as assigned.


  • Bachelor’s degree required; or a combination of education and professional experience that provides the caregiver with the requisite knowledge, skills and abilities to successfully perform the job required.
  • Master’s degree preferred.



  • Minimum of 10 years of related experience in revenue cycle or finance.
  • Minimum of 5 years of management experience required.



  • HFMA, MGMA or AHIMA certification desirable. 


  • Ability to deliver financial results for areas of accountability.
  • Solid process improvement skills.
  • Excellent verbal, written, and presentation skills.
  • Excellent interpersonal skills and ability to connect with all levels within the organization and external vendors.
  • Strong analytical and negotiating skills.
  • Strong skills in mediation, conflict resolution and investigations.
  • Ability to develop and present concise information.
  • Thorough knowledge and understanding of accounting and financial reporting policies and procedures in a hospital or Clinic environment.
  • Must have working knowledge of EMR and Revenue Cycle tools
  • Must be detail oriented and well organized.
  • Proficient computer skills including MS Office applications.


Please apply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application.


About PeaceHealth


PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. 


We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the Vancouver community please visit our homepage:


Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!


Questions? Review our Employment FAQ or email Please note this email does not accept resumes or applications.


Location: Vancouver, Shared Services Center (802)
Job Category:  Leadership 
FTE: 1.0
Work Type:  Full Time


PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws.


The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.


Posting Notes: Vancouver || Leadership || Business, Administrative, & Facilities Leadership || Full Time || PATIENT ACCOUNTING


Nearest Major Market: Portland Oregon
Nearest Secondary Market: Tacoma

Job Segment: Operations Manager, Medical, Revenue, Manager, Operations, Healthcare, Management, Finance